Did you see my article in Fixed Ops Magazine? The secret to driving more vehicle sales is through your service department and our PAP eligible program Lead Igniter does just that.
You donít stop getting the oil changed after youíve had the car for a few years, and you should not stop training your dealership team either. Even the most experienced salesperson or service advisor needs a 15 minute tune up now and then.
In order to keep up with the latest industry developments, it is crucial to review sales numbers and service lane processes on a regular basis. Keep your team moving forward, in a common direction with refresher courses on key practices, new trends, and feedback from customer surveys.
Providing ongoing training is the difference between leadership and management. A good leader inspires and teaches employees so they are empowered to do the work without being micromanaged.