Last year, I released my new book: The Millionaire Service Advisor. It is a follow-up to my last book The Irreplaceable Service Manager and details my career in the field. It is a MUST HAVE for Service Advisors everywhere.
The only book of its kind, The Millionaire Service Advisor (The Collecting And Caring Of Customers) is packed full with inspiring advice and indispensable lessons I've picked up throughout my career in the car industry. This is a must read for every Service Advisor in our industry.
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