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Top Dog Service Advisor

Virgin Airlines did something the other day on my delayed flight back home from Chicago and it really made a commonly annoying delay into something fun.

Chris Collins Video

I travel a lot, and have never seen anything like this. It was a complete pattern interrupt from what I expect when flying on stuffy, boring airlines.

Then I thought to myself: what a great lesson for Service Advisors on how to be different and pleasantly surprise customers.

My friend, and Top dog Trainer Mario, and I made you a video on “The 5 Ways Service Advisors Can Instantly Connect With Customers.”

Check it out here:
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Dedicated to Increasing Your Profits,
Chris Collins

About Chris Collins
Chris Collins is the Automotive Industry’s #1 go-to guy for Fixed Operations. He turns around stores and increases the net profit of every dealership he steps foot in by 449%. His Virtual Training for Service Advisors is fun and teaches lessons that stick. He also hosts a Monthly Service Advisor and Manager Competition, In-House Consulting, Webinars, and Service Manager Coaching Group/Masterminds. Chris Collins is one of the leading Automotive Service Manager & Service Advisor Consultants in the world. With an impeccable track record, independent car dealerships are constantly turning to him as an advisor and coach to bring them success. With more than eighteen years in the automotive industry, experience is behind each service offered by this highly sought after auto service advisor and service manager coach.