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Top Dog Service Advice
Chris "Bulldog" Collins here...
Nothing drives revenue and car sales more than retaining customers until the next car trade cycle. If you lose them to another service department or independent shop, you have a very small chance of selling them the next car.
According to NADA, customers are 17 times more likely to buy a car from their Servicing Dealership.
My friend, and Top Dog Trainer, Mario and I made you a video on "The Best Way to Increase Your Customer Retention."
Dedicated to Multiplying Your Net Profit,
Chris Collins
About Chris Collins
Chris Collins is the Automotive Industry’s #1 go-to guy for Fixed Operations. He turns around stores and increases the net profit of every dealership he steps foot in by 449%. His Virtual Training for Service Advisors is fun and teaches lessons that stick. He also hosts a Monthly Service Advisor and Manager Competition, In-House Consulting, Webinars, and Service Manager Coaching Group/Masterminds.
Chris Collins is one of the leading Automotive Service Manager & Service Advisor Consultants in the world. With an impeccable track record, independent car dealerships are constantly turning to him as an advisor and coach to bring them success. With more than eighteen years in the automotive industry, experience is behind each service offered by this highly sought after auto service advisor and service manager coach.
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