Easing Recon Woes for Fixed Ops

Perhaps the position in the entire dealership most squeezed by the sales department's appetite for fresh inventory and the reconditioning department’s ability to get those cars to the sales lot quickly is the beleaguered service manager/director.

Used car manager approval delays of even a few hours slow down the entire line and throw kinks in otherwise what should be a smooth, highly efficient assembly-line. The battle for efficiency is at the service manager’s doorstep daily.

With an accountability focused, multi-department workflow strategy in place, you can reduce the service director’s heartburn while bringing order, coordination, and accountability to vehicle reconditioning - all while flowing more profit to the bottom line.

This is done by reducing:

1. Blame - Finger-Pointing
2. Unnecessary Delays
3. Communication Issues
4. Shifting Priorities and Wasted Time
5. Eroding Profit Opportunity

Lean Manufacturing Processes Can Modernize Reconditioning

Lean manufacturing, the foundational principle for workflow improvement, describes a discipline that seeks to remove waste from processes. Workflow practices seek to smooth out reconditioning disruptions, bottlenecks, and communications snags and delays.

Achieving a 3 to 4 Day Time-to-Market

The right recon processes and the right recon intelligence can accomplish these results consistently. We find the most productive reconditioning departments run like an assembly line of sorts. They use defined processes, timed steps, and streamlined communications to produce more output, eliminate waste, and get buyers looking at cars online and on the lot sooner, often five to 10 days sooner!